Telecom New Zealand has implemented Wialus Solution’s wiVolo coverage mapping tool for its New Zealand-wide mobile network operation.
wiVolo replaces Telecom’s bespoke ToolTime application, developed locally for the company in 2000.
Coverage Information Manager, John Hodren managed the implementation on behalf of Telecom.
“We believed this innovative product would be great for Telecom and we weren’t disappointed”, says Hodren.
“Because it is browser delivered, wiVolo was quick and painless to implement and it provides vital functionality to our people with little or no training.”
Telecom currently operates four national networks and uses the tool internally across its many CSR, business and technical groups.
“Don’t be fooled by its simplicity”, adds Hodren. “Accurate coverage mapping for multiple networks delivered across the enterprise is a complex challenge - wiVolo delivers a great deal of value for us”.