Wialus Solutions has announced the release of an Alarm module for wiVolo, providing near real-time views of network status.
The Alarm module enhances Wialus' enterprise-scale OSS tool, adding capability to capture and process hundreds of event alerts from network management applications each second, delivering status updates on-map in milliseconds or seconds.
The module takes live data from network systems, processes and presents accurate information that can be displayed on a big screen in the NOC, on desktop and mobile devices, inside the business or out in the field.
Dynamic situational awareness
Wialus Managing Director, Andrew Stewart, says the Alarm module improves situational awareness, allowing NOC managers, operational staff, partners and contractors to be more dynamic in response to problems.
“The challenge for network managers", says Andrew, "has been how to provide this type of dynamic info outside core network management applications, without having to grant access directly into those systems.”
wiVolo’s Alarm module provides a powerful yet simple solution to those challenges, combining status information with relevant network data layers in the wiVolo solution.
“An important aspect of our implementation is speed – you need this information to be current", he continues. "This is a very fast and highly-scalable solution developed initially for the telecommunications domain, yet it can work very effectively for other domains, for example, energy networks."
Access to the on-map alarms layers is granted and controlled by settings in a user's profile. Views can be easily shared with internal and external parties for collaboration, as needed.
“The advantage of linking alarm layers with network configuration data and other layers in wiVolo is that NOC staff can quickly assess problem scenarios, access the underlying data from the map, then communicate priorities to the various parties involved”, he said.
The Alarm module also provides operators the choice of extending moderated status information to resellers (RSPs) or major customers, via a browser log-in or API, ensuring they have up-to-the-second information for websites and call centres, ready for when the customers call.
Says Andrew, “Ultimately, our intention is to enable an operator’s business as a whole to have a better understanding of anything that might affect customers and users, and be able to respond quickly.”
“Real-time views have been central to our long term architectural design and development processes and we’re very pleased to have this in production for customers, with more developments to follow.”
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